Checks drawn on banks outside of the United States must have the MICR line and U.S.Checks must have the serial number, the routing number and the bank account number (MICR line) imprinted on the bottom of the check.Write your policy number to the notes/memo section or your check.Include your payment stub with your payment, if possible.You can make payments by mail using personal and cashier's checks: Contact your agent to change your payment plan. Each installment must post before the next installment can be submitted. If you have not changed your payment plan, the pay-by-phone system will require that you submit payment based on your previous payment plan. *Policies automatically renew with the payment plan of the previous policy term. Valid eight-digit policy number including zeroes.Agents may not submit phone payments on your behalf. English and Spanish-language options are available. Pay-by-phone is available for both personal lines and commercial lines policies.* Pay-by-phone is not available for new policies that have not yet been issued. To authorize your agent to make a payment, complete the Single Epayment Authorization form and submit it to your agent. One-time Payments (Personal and Commercial).myPolicy, Citizens’ online, policyholder self-service tool. You must have a valid email to submit an online payment. Debit card, credit card and electronic check conversion payments are not available at this time. Citizens offers several convenient payment options. Payment plans are available for eligible Personal and Commercial policyholders.Ĭitizens accepts online payments from U.S.
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